Hi, how can we help?

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If you received a wrong/ incomplete item in your ShopeeFood order, kindly raise a refund request within 24 hours from the order received time. Click HERE to learn how to raise a refund request.

Tips:

• Ensure you choose the correct or relevant refund reason
• Upload clear photos (not blurry) of the item that you are reporting.
• Include any other evidence that might be helpful for our investigation.
• Provide additional details (if needed), i.e.: chat conversations, or relevant screenshots.